Long before now, retailing was simply buying and selling at a physical store. Now, it is way more than that. Consumers are demanding more personalized, engaging, fun, and convenient ways to purchase their favorite products. And evolving to meet customer expectations is key to growing any business.
It becomes imperative that as a retailer, you have an infrastructure that houses at least a user-friendly app for your customers. However, retailers often face some critical infrastructural challenges. Such challenges include the inability to utilize new technologies, having insufficient business models, and siloed applications. Without all of that, it becomes difficult to deliver a seamless shopping experience to consumers.
We provide exciting customer experience, loyalty, and shopping transformation for the new-age retailer
At Generic Solutions, we offer solutions that completely transform the story of your retailing. We put your customer first as customer engagement is the top priority in any retail business. With us, you can get the ability and flexibility your business needs to handle customers 24/7, ensuring they enjoy rich, personalized shopping experiences.
Cloud management services, Data and Big Data Management
BI & Analytics
Analyzing consumer behavior and sales-cycle and developing models to facilitate decision-making.
Application services - NextGen AMS transformation
From a custom line of business applications to actionable data insights, we make your digital transformation vision a reality.
App upgrade, implementation & support
Enriching Customer Experience
Enabling your customers to enjoy shopping on-the-go through location-based and omnichannel experience
We also offer consultancy services to give you a road map towards your business's digitalization, POC-POV implementation, and how to realize greater value for your business.
Quality assurance & testing
Ensures the end product of any Software Development Lifecycle (SDLC) conforms to the overall and scope-agreed expectations.